Store Policies


Shipping & Processing 

All orders are processed in the order they are received within 2-5 business days. Shipping is estimated to arrive within 1-4 days (Mon-Sat). Please verify your address of shipment prior to checking out. Made By Vonna E will not be held responsible for lost or stolen packages once in hands of USPS.

Refund & Exchange 

No refund or exchange will be accepted for sanitation purposes, and COVID-19.
Should your order arrive damaged you are to contact with your order #,name,and proof of damages within 3 days of delivery.


Made By Vonna E products are handcrafted from natural ingredients with no intent to treat, cure, or be used in replacement of a preexisting medical care plan. Results from products may vary from person to person. Our products should be used following the listed instructions. Individuals with nut allergies should not use our products as most contain traces of nut butter and oils. Products should not be ingested, and used only for external use.By purchasing with us, you agree and understand policies set by Made By Vonna E LLC.


Due to the natural simplicity of our products, products should be discarded if not used within the time frame listed on the label. Keep out of reach of pets and children.